The vision layer your store has been missing.

CounterLabs turns camera feeds into live operational signals — shelf gaps, queue pressure, movement heatmaps, and shrinkage indicators that managers can act on immediately.

Request pilot access See how it works
4.1% of revenue lost to stockouts at the average retailer
€90bn+ in unsold food written off across Europe every year
73% of all retail is physical — yet stores run on gut instinct
Zero visibility into real customer behaviour — until now
Vision console ● Live
SKU gap Dwell +21% Restock CAM 04 · AISLE 3 · GROCERY REC 09:42:15 · EDGE AI · PRIVACY-SAFE ● ACTIVE
Stock confidence94%+11% this week
Queue pressure2m 40sOpen lane soon
Action feed184 urgent
Camera health12/12Online
How it works

From passive footage to daily decisions.

Built for retailers who want the intelligence of ecommerce analytics inside the store — without the responsibility of designing the infrastructure or hiring a data team.

01

Connect cameras

We supply and install the CCTV. CounterLabs maps the store and calibrates key zones in a single visit.

02

Detect store events

Computer vision models translate footage into shelf, queue, movement, and risk events in real time.

03

Act in the moment

Managers get a simple live action feed and dashboard — not another wall of data to interpret after closing time.

Pilot programme

What founding stores can test first.

Shelf availability

Spot product gaps and misplaced stock before customers leave empty-handed.

Queue response

Live queue length and wait-time estimates to trigger faster staff decisions.

Layout analytics

See where shoppers pause, pass through, or avoid — then improve merchandising with evidence.

Risk awareness

Identify zones and time windows where shrinkage risk is rising. No facial recognition.

Everyone is chasing the thief. We're serving the shopper — leading with inventory, waste, and customer behaviour rather than security.

Get in touch

We'd love to hear from you

Questions, partnership enquiries, or just curious about what CounterLabs can do for your store — drop us a line.

hello@counterlabs.ai